OUR SPONSORS

Perfect Customer Service in Germany


Nadine Eich - Founder at Enida, Customer support specialist

  • ABOUT NADINE
  • IN THIS SESSION

In order to finance her psychology studies, Nadine has worked for several international online shops since 2011. In 2016 she then decided to found her own customer support agency, Enida.de, to help eCommerce business owners bring their business to the next level. Her team takes care of all reviews, customer inquires and keeps every seller in the loop about customer wishes and problems.


​Links:

  • How and when to start conversation with Amazon customers
  • How to communicate with buyers from Germany
  • What to do with negative reviews
  • How to ask for a seller feedback and/or product review

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